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Imagetek
320 Westway Place, Suite 500
Arlington, Texas 76018
Phone: (817) 465-2450
Fax: (817) 465-1595
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AWARD WINNING SUPERIOR SERVICE
Outstanding support is what elevates Imagetek above other service providers in the metroplex. You may be able to acquire good technology from a number of places, but truly great service is what determines your satisfaction as a customer. Our local management, dispatch center and parts warehouse allow us to be responsive and proactive providing a service level unmatched in the office technology industry.
Imagetek continually invests in our service staff and technology with the constant goals of providing the best, most responsive service and support to our business partners. The following are the areas that distinguish us from our competitors:
- Local dispatch and parts warehouse
- Ongoing schedule in-service training of technical staff
- Technician tenure
- Proactive parts management
- Pre-call and post call procedures
- Guaranteed Response Time and Uptime Performance
- Guaranteed service loaner
- Ongoing independent customer surveys
- Ongoing account reviews
- Extensive customer training
- Qualified IT support
CUSTOMER SATISFACTION
Every Imagetek employee is committed to making sure our customer’s expectations are met and exceeded. From our service technicians, our administrative staff, our customer service representatives and our sales staff- We will do whatever it takes to exceed your expectations!
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