We are Imagetek!
Imagetek is a locally operated full service document management provider, serving the Dallas/Fort Worth Metroplex and surrounding areas since 1993.
Our President, Nina Knight, truly understands that Imagetek’s local operations and management give us greater flexibility in responding to our customers’ individual needs. With Imagetek’s corporate offices, sales offices, service facility, dispatch center, parts depot, and warehouse all being strategically located between Dallas and Fort Worth, we are able to meet the servicing needs of our customer base better than anyone else. At Imagetek, customer satisfaction is paramount and the ultimate driver for our organization.
With a Vision to be the undisputed leader of document solutions and services in the markets we serve, our core Mission is to build long-term valued partnerships with our clients by providing exceptional service, quality technology solutions, and unparalleled customer support.
In order to achieve our Vision and Mission, Imagetek strives to create a company culture, whereby every employee embodies our Core Values:
- INTEGRITY | We build open, honest, and ethical relationships with our clients.
- ACCOUNTABILITY | We do what we say we will do and take complete ownership to enhance the experience of each and every customer.
- EXCELLENCE | We are committed to operational and service excellence, and go above and beyond to exceed expectations.
- RESPONSIVENESS | We respond to each client’s needs with passion and a sense of urgency.
- INNOVATION | We creatively apply resources, expertise, and technology to develop and deliver the best customized solutions for the specific needs of each client.
- COMMUNITY | We invest our time and resources to enrich our community.
Some of our recent awards and recognitions include:
- PROs Elite 100 Premier Office Technology Provider
- Kyocera Premier Dealer
- Kyocera Total Document Solutions Certified Provider
- Ricoh Circle of Excellence Service Dealer
- Ricoh CHAMPS Certified Production Services
- Ricoh Excellence in Customer Service Solutions
- Xerox Platinum Award of Excellence
- Lexmark Authorized Business Solutions Dealer
- U.S. Bancorp Top Performing Gold Award