Small to medium size businesses typically rely on in-house staff with limited bandwidth for IT network management, or they pay a local IT service provider on an as needed basis.
This often leaves vital functions such as disaster recovery, applications management, and network security at risk. The proliferation of mobile technology, tablet use, and cloud-based storage is putting an even greater strain on established network management processes.
Imagetek integrates people, process, and technology to focus on customer needs and measurable outcomes.
- People | Imagetek experts develop a deep understanding of your business and IT infrastructure. We become trusted advisors by leveraging Managed Services Operations Center (MSOC), IT Managed Services infrastructure, experienced on-site technicians, documented processes, best practices, and proven methodologies.
- Process | Our processes include proactive services including an expert-led network Health Check, 24/7 help desk support, business continuity, firewall services, virtual private networking (VPN), anti-spam solutions, disaster recovery, and a variety of Continuous Data Protection (CDP) solutions.
- Technology | Our technology supports all of our clients' information technology needs - including online storage and document management, cloud-based mobile printing, and mobile device management for authentication and management of smartphones, tablets, and other devices.
Imagetek's Managed Network Services provide a variety of meaningful benefits to our MNS clients:
- Single source dedicated to business continuity and prevention of IT failures
- Proactive development of IT roadmaps to ensure effectiveness and affordability
- Expertise in moving business information to the cloud - simplified transition
- Protection against breaches and other security risks
- Disaster recovery ensures backup and seamless access to critical business data
- Lower IT costs and greater predictability for budgeting and planning
- Employee productivity gains through improved continuity and collaboration
With Imagetek’s Managed Network Services, you receive expert attention to your ongoing IT support needs in order to ensure you have seamless efficiency within your systems.
Ready to find out more?
Click here for a partner who understands and supports your organization’s IT needs!